Privacy Policy

Effective Date: 04 October 2025

Belivio Pty Ltd ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our services (the "Service"), whether accessed anonymously or through an authenticated account.

By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

1.1 Access Identifiers

Users may access the Service either:

  • Anonymously, where no personal details are provided. A system-generated identifier is used to enable functionality such as saved preferences or entitlements.
  • Authenticated, using email or third-party authentication. Basic profile information may be received from the sign-in method.

Only the minimum data required to operate the Service is collected.

1.2 Usage Data

We may collect non-identifying technical data such as device type, operating system, interaction events, diagnostics, and performance statistics.

1.3 Purchases or Entitlements

If paid access is available, we may record entitlement status linked to your identifier. Payment authentication is handled by external platforms; we do not receive full payment credentials.

2. How We Use Information

We may use information to:

  • Operate and maintain the Service
  • Retain user settings or entitlements
  • Improve performance and prevent misuse

We do not sell or rent your information.

3. Data Storage and Retention

Information may be stored locally on your device and/or securely in cloud-based infrastructure. Identifiers and related data may be retained for operational purposes and removed upon request where applicable.

If you transition from anonymous to authenticated access, we may link or migrate your data where technically feasible.

4. Third-Party Services

We may rely on third-party hosting, authentication, storage, analytics, or communication providers. These providers process limited information strictly to support the Service.

5. Children’s Privacy

The Service is suitable for users aged 4 and above. Anonymous access is available without requiring personal information beyond a generated identifier.

6. Your Rights

Where applicable, you may request access, correction, or deletion of data associated with your identifier. To submit a request, contact us using the details below.

7. Security

Reasonable measures are applied to protect information. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute protection.

8. Service Discontinuation and Data Removal

We may modify, suspend, or permanently discontinue the Service at any time, with or without notice.

If the Service is discontinued:

  • Data associated with anonymous or authenticated identifiers may be deleted without recovery
  • We accept no liability for loss of access, stored data, or resulting inconvenience

Users should not rely on the Service as a permanent or guaranteed storage location.

9. Changes to This Policy

We may revise this Privacy Policy over time. Continued use following updates constitutes acceptance of the revised policy.

10. Contact

For privacy-related inquiries, please contact:

Belivio Pty Ltd
Email: info@belivio.co